 Can
you fax me a breakdown? |
| Can
you mail me a catalog? |
| Can
I fax in my order, or do I have to call it in? |
| What
is your warranty? |
| Can
you drop ship to my customer? |
| What
are your hours of operation? |
| What
is your cut off time for shipping? |
| Do
you have a minimum order? |
| As
an end-user of a Rightline attachment, can I buy parts directly from
Rightline? |
| Does
Rightline repair existing attachments? |
| Does
Rightline sell refurbished or remanufactured attachments? |
| How
do I calculate net capacity on my lift truck? |
| How
do I order service and parts literature? |
| What
are the hydraulic requirements for Rightline attachments? |
| Where
do Rightline products ship from? |
| Does
Rightline rent attachments? |
|
Can you fax me a breakdown?
We can always fax you a breakdown. However, most breakdown information
is provided online in the PRODUCTS
and PARTS sections of the
web site.
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Can you mail me a catalog?
Yes, we can. Either call or email us your address and we will mail
to you.
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Can I fax in my order, or do I have
to call it in?
There are three ways to place an order. You can call it in, fax it,
or email us your order. You will find all of our contact information
on our CONTACT US page.
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What is your warranty?
Our warranty covers one year parts and labor.
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Can you drop ship to my customer?
Yes, we can.
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What are your hours of operation?
Monday through Friday
7AM to 5PM, Pacific Standard
8AM to 6PM, Mountain Standard
9AM to 7PM, Central Standard
10AM to 8PM, Eastern Standard
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What is your cut off time for shipping?
2PM Pacific Standard for next day air
3PM Pacific Standard for ground orders
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Do you have a minimum order?
No. We do not have a minimum order.
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As an end-user of a Rightline attachment, can
I buy parts directly from Rightline?
Rightline only sells parts through authorized OEM dealers. We cannot
sell to end users or independent repair dealers. Please refer to our
DEALERS section.
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Does Rightline repair existing attachments?
Yes, we do. For assistance, call toll free 1-800-547-6300.
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Does Rightline sell refurbished or remanufactured
attachments?
No, we do not. We occasionally sell our demo models. Call 1-800-547-6300
for availability.
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How do I calculate net capacity on my lift
truck?
Use our CAPACITY CALCULATOR.
Also, if given clamp specifications, truck manufacturers are able
help to accurately determine your new net capacity.
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How do I order service and parts literature?
You may download service and parts literature from our PARTS
section.
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What are the hydraulic requirements for Rightline
attachments?
Hydraulic requirements are detailed in the model listings for each
attachment. For specifications, see the PRODUCTS
section of this site.
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Where do Rightline products ship from?
All our products ship from our headquarters in Rainier, Oregon.
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to faq index
Does Rightline rent attachments?
No, we do not.
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to faq index
|
